Essential Service Guidance
The United States Department of Homeland Security released guidance on essential critical infrastructure workers March 19th. Insurance services are listed as essential within the section on financial services. For more information, the guide is available here: https://www.cisa.gov/identifying-critical-infrastructure-during-covid-19. California Insurance Commissioner Ricardo Lara issued further guidance on March 20th, that insurance services are included as essential services. We know many of you are taking important precautions like working remotely, or closing your insurance offices to the public, while still continuing to provide great service to your clients, Commissioner Lara’s bulletin is available here: http://www.insurance.ca.gov/0250-insurers/0300-insurers/0200-bulletins/bulletin-notices-commiss-opinion/upload/CDI-Essential-Services-Notice-Final.pdf.
Commissioner Lara did reiterate the importance of timely processing of payments as people shelter
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